Tuition Refund Policy

General Studies Diploma (GSD) Program

1. Full Refund Conditions:

   • If United Pacific College receives tuition from a student or someone on their behalf, a full refund will be provided if:
     • A notice of withdrawal is received no later than seven days after the effective contract date and before the contract start date.
     • The student, or their parent/legal guardian, signs the enrolment contract seven days or less before the contract start date, and a withdrawal notice is received before the start date.
     • The student does not attend the work experience component, and the institution fails to provide all required hours within 30 days of the contract end date.

2. Admission Requirements:

   • A full refund of tuition and related fees will be provided if a student is enrolled without meeting admission requirements, provided they did not misrepresent their knowledge or skills during the application process.

3. Non-Attendance:

   • If a student does not attend any of the first 30% of the instruction hours, United Pacific College may retain up to 50% of the tuition, unless the program is offered entirely through distance education.

4. Withdrawal Policy:

   • For non-distance education programs, the following refund rules apply:
     • More than seven days after the effective contract date:
       • At least 30 days before the contract start date: up to 10% of tuition (maximum $1,000) may be retained.
       • Less than 30 days before the contract start date: up to 20% of tuition (maximum $1,300) may be retained.
     • After the contract start date:
       • Up to 10% of the instruction hours: up to 30% of tuition may be retained.
       • After 10% but before 30% of the instruction hours: up to 50% of tuition may be retained.

5. Dismissal Policy:

   • For non-distance education programs, if a student is dismissed:
     • Equal to or before 10% of instruction hours: up to 30% of tuition may be retained.
     • After 10% but before 30% of instruction hours: up to 50% of tuition may be retained.

6. Distance Education Programs:

   • If the GSD program is offered solely through distance education, and a student withdraws or is dismissed:
     • Up to 30% of instruction hours completed: up to 30% of tuition may be retained.
     • More than 30% but less than 50% of instruction hours completed: up to 50% of tuition may be retained.

7. Course Materials Refund:

   • Fees for course materials paid for but not received will be refunded if a student withdraws or is dismissed.

8. Refund Timeline:

   • Refunds will be issued within 30 days of:
     • Receipt of a withdrawal notice.
     • Delivery of a dismissal notice.
     • Notice from the registrar of non-compliance.
     • Completion of the first 30% of instruction hours if applicable.

9. International Students:

   • If an international student is refused a study permit, the same refund policies apply as if the refusal notice were a withdrawal notice, unless:
     • The student requests an additional letter of acceptance for the same program.
     • The program is provided solely through distance education.

Business Administration and Management Diploma (BAMD) Program

1. Full Refund Conditions:

   • A full refund will be provided if:
     • A notice of withdrawal is received no later than seven days after the effective contract date and before the contract start date.
     • The student, or their parent/legal guardian, signs the enrolment contract seven days or less before the contract start date, and a withdrawal notice is received before the start date.
     • The student does not attend the work experience component, and the institution fails to provide all required hours within 30 days of the contract end date.

2. Admission Requirements:

   • A full refund of tuition and related fees will be provided if a student is enrolled without meeting admission requirements, provided they did not misrepresent their knowledge or skills during the application process.

3. Non-Attendance:

   • If a student does not attend any of the first 30% of the instruction hours, United Pacific College may retain up to 50% of the tuition, unless the program is offered entirely through distance education.

4. Withdrawal Policy:

   • For non-distance education programs, the following refund rules apply:
     • More than seven days after the effective contract date:
       • At least 30 days before the contract start date: up to 10% of tuition (maximum $1,000) may be retained.
       • Less than 30 days before the contract start date: up to 20% of tuition (maximum $1,300) may be retained.
     • After the contract start date:
       • Up to 10% of the instruction hours: up to 30% of tuition may be retained.
       • After 10% but before 30% of the instruction hours: up to 50% of tuition may be retained.

5. Dismissal Policy:

   • For non-distance education programs, if a student is dismissed:
     • Equal to or before 10% of instruction hours: up to 30% of tuition may be retained.
     • After 10% but before 30% of instruction hours: up to 50% of tuition may be retained.

6. Distance Education Programs:

   • If the BAMD program is offered solely through distance education, and a student withdraws or is dismissed:
     • Up to 30% of instruction hours completed: up to 30% of tuition may be retained.
     • More than 30% but less than 50% of instruction hours completed: up to 50% of tuition may be retained.

7. Course Materials Refund:

   • Fees for course materials paid for but not received will be refunded if a student withdraws or is dismissed.

8. Refund Timeline:

   • Refunds will be issued within 30 days of:
     • Receipt of a withdrawal notice.
     • Delivery of a dismissal notice.
     • Notice from the registrar of non-compliance.
     • Completion of the first 30% of instruction hours if applicable.

9. International Students:

   • If an international student is refused a study permit, the same refund policies apply as if the refusal notice were a withdrawal notice, unless:
     • The student requests an additional letter of acceptance for the same program.
     • The program is provided solely through distance education.

English As A Second Language (ESL) Program

1. Full Refund Conditions:

   • A full refund will be provided if:
     • A notice of withdrawal is received no later than seven days after the effective contract date and before the contract start date.
     • The student, or their parent/legal guardian, signs the enrolment contract seven days or less before the contract start date, and a withdrawal notice is received before the start date.
     • The student does not attend the work experience component, and the institution fails to provide all required hours within 30 days of the contract end date.

2. Admission Requirements:

   • A full refund of tuition and related fees will be provided if a student is enrolled without meeting admission requirements, provided they did not misrepresent their knowledge or skills during the application process.

3. Non-Attendance:

   • If a student does not attend any of the first 30% of the instruction hours, United Pacific College may retain up to 50% of the tuition, unless the program is offered entirely through distance education.

4. Withdrawal Policy:

   • For non-distance education programs, the following refund rules apply:
     • More than seven days after the effective contract date:
       • At least 30 days before the contract start date: up to 10% of tuition (maximum $1,000) may be retained.
       • Less than 30 days before the contract start date: up to 20% of tuition (maximum $1,300) may be retained.
     • After the contract start date:
       • Up to 10% of the instruction hours: up to 30% of tuition may be retained.
       • After 10% but before 30% of the instruction hours: up to 50% of tuition may be retained.

5. Dismissal Policy:

   • For non-distance education programs, if a student is dismissed:
     • Equal to or before 10% of instruction hours: up to 30% of tuition may be retained.
     • After 10% but before 30% of instruction hours: up to 50% of tuition may be retained.

6. Distance Education Programs:

   • If the ESL program is offered solely through distance education, and a student withdraws or is dismissed:
     • Up to 30% of instruction hours completed: up to 30% of tuition may be retained.
     • More than 30% but less than 50% of instruction hours completed: up to 50% of tuition may be retained.

7. Course Materials Refund:

   • Fees for course materials paid for but not received will be refunded if a student withdraws or is dismissed.

8. Refund Timeline:

   • Refunds will be issued within 30 days of:
     • Receipt of a withdrawal notice.
     • Delivery of a dismissal notice.
     • Notice from the registrar of non-compliance.
     • Completion of the first 30% of instruction hours if applicable.

9. International Students:

   • If an international student is refused a study permit, the same refund policies apply as if the refusal notice were a withdrawal notice, unless:
     • The student requests an additional letter of acceptance for the same program.
     • The program is provided solely through distance education.

Medical Office Assistant (MOA) Program

1. Full Refund Conditions:

   • A full refund will be provided if:
     • A notice of withdrawal is received no later than seven days after the effective contract date and before the contract start date.
     • The student, or their parent/legal guardian, signs the enrolment contract seven days or less before the contract start date, and a withdrawal notice is received before the start date.
     • The student does not attend the work experience component, and the institution fails to provide all required hours within 30 days of the contract end date.

2. Admission Requirements:

   • A full refund of tuition and related fees will be provided if a student is enrolled without meeting admission requirements, provided they did not misrepresent their knowledge or skills during the application process.

3. Non-Attendance:

   • If a student does not attend any of the first 30% of the instruction hours, United Pacific College may retain up to 50% of the tuition, unless the program is offered entirely through distance education.

4. Withdrawal Policy:

   • For non-distance education programs, the following refund rules apply:
     • More than seven days after the effective contract date:
       • At least 30 days before the contract start date: up to 10% of tuition (maximum $1,000) may be retained.
       • Less than 30 days before the contract start date: up to 20% of tuition (maximum $1,300) may be retained.
     • After the contract start date:
       • Up to 10% of the instruction hours: up to 30% of tuition may be retained.
       • After 10% but before 30% of the instruction hours: up to 50% of tuition may be retained.

5. Dismissal Policy:

   • For non-distance education programs, if a student is dismissed:
     • Equal to or before 10% of instruction hours: up to 30% of tuition may be retained.
     • After 10% but before 30% of instruction hours: up to 50% of tuition may be retained.

6. Distance Education Programs:

   • If the MOA program is offered solely through distance education, and a student withdraws or is dismissed:
     • Up to 30% of instruction hours completed: up to 30% of tuition may be retained.
     • More than 30% but less than 50% of instruction hours completed: up to 50% of tuition may be retained.

7. Course Materials Refund:

   • Fees for course materials paid for but not received will be refunded if a student withdraws or is dismissed.

8. Refund Timeline:

   • Refunds will be issued within 30 days of:
     • Receipt of a withdrawal notice.
     • Delivery of a dismissal notice.
     • Notice from the registrar of non-compliance.
     • Completion of the first 30% of instruction hours if applicable.

9. International Students:

   • If an international student is refused a study permit, the same refund policies apply as if the refusal notice were a withdrawal notice, unless:
     • The student requests an additional letter of acceptance for the same program.
     • The program is provided solely through distance education.

This comprehensive refund policy outlines the terms and conditions under which students may receive refunds for tuition and fees at United Pacific College. It applies to all programs, including General Studies Diploma (GSD), Business Administration and Management Diploma (BAMD), English as a Second Language (ESL), and Medical Office Assistant (MOA). The policy ensures clarity and fairness in handling refunds, covering scenarios such as withdrawal, dismissal, non-attendance, and special conditions for international students.